The account is ‘Pending.’ What does this mean?

This likely means that our team is still reviewing the campaign or organization’s documentation for compliance. We are onboarding many recipients daily and appreciate your patience as we work as quickly as possible!

Please have your primary contact log into the admin dashboard to confirm there are no outstanding steps (e.g., connecting the bank account to Stripe). Please be sure the name on the EIN letter matches the bank account holder’s name exactly.

Additionally, ensure that you have not received a request for additional documents or clarification from our recipients@oath.vote email.

If you believe you have provided all required info, please reach out to our team after 5 business days.