The admin dashboard is not loading. What should I do?

We apologize for this inconvenience.

First, begin with a simple “reload” of the page.

If that doesn’t work, log out & back in to see if this refreshes your experience.

If the dashboard is still not loading, clearing the browser’s cookies and other site data may be necessary. To do this, please follow the troubleshooting steps below:

Using Chrome (recommended browser):

1. Open Chrome.
2. Click the three dots ⋮ in the top-right corner.
3. Go to Settings.
4. In the left menu, click Privacy and security.
5. Click Clear browsing data.
6. In the pop-up:
   1. Select Time range - Select last Last 7 Days.
   2. Check Cookies and other site data
7. Click Clear data.
8. Once these steps have been completed, please close the browser, reopen the browser, and log back into the admin dashboard.

If admins are still experiencing difficulties after completing these steps, please reach out to recipients@oath.vote.